Effective Date: 10th April 2026
At steelbenders.co.uk, we are committed to protecting and respecting your privacy. This policy explains how we collect, use and store your personal data when you use our website.
1. Who We Are
Steel Benders operates this website. For the purposes of data protection law, we are the “data controller” of your personal data.
If you have any questions about this policy or how we handle your data, please contact us at: sales@steelbenders.co.uk
2. What Information We Collect
We may collect and process the following data:
- Information you provide via contact forms (such as your name, email address, phone number)
- Any information you provide when contacting us directly
- Technical data such as IP address, browser type, device information and how you use our website
3. How We Use Your Information
We use your data to:
- Respond to your enquiries
- Provide information about our services
- Improve our website and user experience
- Monitor website performance and usage
4. Google Analytics
We use Google Analytics to help us understand how visitors use our website. Google Analytics collects information such as:
- Pages visited
- Time spent on the site
- How you arrived at the site
This data is anonymised and does not directly identify you.
Google may process this data on servers outside the UK. You can find out more about how Google uses data here:
https://policies.google.com/privacy
You can opt out of Google Analytics tracking by using browser extensions available from Google.
5. Cookies
Our website uses cookies to improve your experience.
Cookies are small files stored on your device that help us analyse website traffic and usage.
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect how the website functions.
6. Legal Basis for Processing
We process your personal data under the following lawful bases:
- Legitimate interests (to improve our services and respond to enquiries)
- Consent (where you have provided it, for example via a contact form)
7. How We Store Your Data
We take reasonable steps to protect your personal data and keep it secure.
We only retain your data for as long as necessary to fulfil the purposes we collected it for, including legal or reporting requirements.
8. Sharing Your Data
We do not sell or rent your personal data.
We may share your data with trusted third-party service providers (such as website hosting or analytics providers) where necessary to operate our website.
9. Your Rights
Under UK data protection law, you have rights including:
- The right to access your personal data
- The right to correct inaccurate data
- The right to request deletion of your data
- The right to restrict or object to processing
- The right to data portability
To exercise any of these rights, please contact us.
10. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page.
11. Contact
If you have any questions about this policy or your personal data, please contact:
Steel Benders (UK) Limited,
Dockside Road Industrial Estate,
Cochranes Wharf,
Middlesbrough
TS3 6AU
